IT Problems Hurting Your Patient Experience? You’re Not Alone By Thomas Kane, CEO at Fusion One Technologies
Research shows that problems with health information technology-such as delayed access to records, confusing displays, or software updates gone wrong-can lead to longer wait times, communication breakdowns, and even clinical errors that affect outcomes. In some cases, these IT failures have been linked to near-miss events or actual patient harm, underscoring the critical role technology plays in safe, effective care
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