CZ Omni: The Ultimate Omnichannel Solution for Contact Centers
CZ Omni revolutionizes the customer experience by integrating voice, video, email, chat, text, and social media into a unified platform. With seamless CRM integration, including CZ Helpdesk and third-party CRMs, this Omnichannel Solution for Contact Centers ensures no query goes unnoticed. Agents can instantly respond to social media inquiries, boosting customer retention and delivering effective communication across all channels.
More Info: https://www.c-zentrix.com/solu....tions/omni-channel-c
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