. By providing tools for load booking, route optimization, and real-time tracking.

Amazon Relay helps carriers operate more efficiently and profitably. If you’re a carrier looking to get started with Relay, this guide will walk you through the process step by step, from signing up to maximizing your use of the platform.

Step 1: Understand the Requirements

Before you can start using Amazon Relay, it’s important to ensure that you meet all the requirements. Here’s what you’ll need:

Business Entity: You must have a registered business entity, such as an LLC or corporation.

Operating Authority: You need to have the appropriate operating authority from the Federal Motor Carrier Safety Administration (FMCSA).

Insurance: You must have the required insurance coverage, including liability and cargo insurance.

Vehicle Requirements: Your vehicles must meet Amazon’s standards, including being in good condition and equipped with necessary safety features.

Driver Qualifications: Your drivers must have valid commercial driver’s licenses (CDL) and meet Amazon’s safety and background check requirements.

Step 2: Sign Up for Amazon Relay

Once you’ve confirmed that you meet the requirements, the next step is to sign up for Relay. Here’s how to do it:

Visit the Relay Website: Go to the Amazon Relay website ( https://ats-sync.com/ )and click on the “Sign Up” button.

Create an Account: You’ll need to provide some basic information about your business, including your business name, address, and contact information.

Submit Documentation: You’ll be asked to upload necessary documents, such as your operating authority, insurance certificates, and vehicle information.

Wait for Approval: Amazon will review your application and documents. This process can take a few days to a couple of weeks, depending on the completeness of your submission and the volume of applications.

Step 3: Set Up Your Profile

After your application is approved, you’ll need to set up your profile on the Amazon Relay platform. This involves:

Adding Your Fleet: Enter details about your vehicles, including make, model, year, and license plate numbers.

Driver Information: Add information about your drivers, including their names, CDL numbers, and contact details.

Preferences: Set your preferences for load types, routes, and availability. This will help Amazon Relay match you with the most suitable loads.

Step 4: Download and Familiarize Yourself with the Amazon Relay App

The Amazon Relay app is your primary tool for managing loads, tracking shipments, and communicating with Amazon’s logistics team. Here’s how to get started:

Download the App: The Amazon app is available for both iOS and Android devices. Download it from the App Store or Google Play.

Explore Features: Take some time to explore the app’s features, including load booking, route optimization, and real-time tracking. Familiarize yourself with the interface and navigation.

Step 5: Start Booking Loads

With your profile set up and the app ready to go, you can start booking loads. Here’s how:

Manual Booking: You can manually search for and book loads through the Relay app. Use filters to find loads that match your preferences and availability.

Autobooker: If you prefer, you can use the Autobooker feature to automate the load-booking process. Set your preferences, and the Autobooker will match you with suitable loads and book them automatically.

Confirm Bookings: Once a load is booked, you’ll receive a confirmation with all the necessary details, including pickup location, delivery window, and special instructions.

Step 6: Optimize Your Routes

Efficient route planning is crucial for maximizing your productivity and profitability. Relay offers tools to help you optimize your routes:

Route Suggestions: The app provides route suggestions based on real-time traffic, weather, and road conditions.

Real-Time Updates: Stay informed with real-time updates on your route, including any changes or delays.

Adjust as Needed: You can adjust your routes as needed to accommodate changes in your schedule or unexpected conditions.

Step 7: Track and Manage Loads

Once you’re on the road, the Amazon Relay app allows you to track and manage your loads seamlessly:

Real-Time Tracking: Use the app to track your load’s progress in real-time. This helps you stay on schedule and provides transparency for your clients.

Communication: The app facilitates communication with Amazon’s logistics team, allowing you to report any issues or request assistance.

Paperwork Management: Manage all necessary paperwork, including bills of lading and delivery receipts, directly through the app.

Step 8: Review and Improve

After completing your deliveries, take some time to review your performance and look for ways to improve:

Feedback: Amazon provides feedback on your performance, including on-time delivery rates and customer satisfaction.

Analytics: Use the app’s analytics tools to review your routes, load history, and earnings. Identify areas where you can improve efficiency and profitability.

Continuous Learning: Stay updated on new features and best practices for using Relay. Attend webinars, read guides, and participate in forums to continuously improve your operations.

Tips for Success with Amazon Relay

To make the most of Amazon Relay, consider the following tips:

Leverage Autobooker: Use the Autobooker feature to save time and ensure a steady stream of loads.

Optimize Routes: Take advantage of the app’s route optimization tools to reduce travel time and fuel costs.

Maintain Communication: Stay in close communication with Amazon’s logistics team to address any issues promptly and ensure smooth operations.

Regular Maintenance: Keep your vehicles in top condition to avoid breakdowns and delays.

Stay Informed: Keep up with updates and new features on the Relay platform to continuously improve your operations.

Conclusion

Getting started with Amazon Relay as a carrier is a straightforward process that can significantly enhance your efficiency and profitability. By meeting the requirements, setting up your profile, and familiarizing yourself with the Amazon app.

You can start booking loads, optimizing routes, and managing your operations seamlessly. With tools like Autobooker and real-time tracking, Relay empowers carriers to focus on what they do best—delivering goods safely and on time.