Sun Country Name Change Policy, Process, and Fee Guidelines 2025

An Overview of the Sun Country Name Change Policy

The Sun Country name change policy is designed to ensure the safety, security, and proper identity verification of passengers. Airline regulations mandate that the name on your flight ticket must exactly match the government-issued ID or passport you plan to use at check-in. Sun Country allows certain changes and corrections, but with limitations and conditions depending on the nature of the request.

Types of Name Changes Allowed by Sun Country Airlines

There are generally two categories of Sun Country name change requests:

1. Minor Name Corrections:

   • Typos or spelling mistakes (e.g., Jhon instead of John)

   • Missed letters or swapped characters

   • Incomplete names

2. Legal Name Changes:

   • Marriage or divorce

   • Court-approved name change

   • Gender transition name changes

Sun Country is more flexible with minor name corrections than with complete name changes, which often require supporting legal documents.

When Can You Request a Name Change with Sun Country?

Sun Country recommends making any name change requests as early as possible after booking your ticket. Changes made well in advance are easier to process and often less costly. Ideally, your request should be submitted at least 24–72 hours before the scheduled departure of your flight.

How to Request a Sun Country Name Change

Here is a step-by-step guide to submitting a Sun Country name change request:

1. Contact Customer Service

Reach out to Sun Country Airlines through their official customer service number or their website. Provide your booking reference number, the incorrect name, and the correct name.

2. Provide Supporting Documents

You may be required to submit documents such as:

• A government-issued ID or passport

• Marriage certificate

• Divorce decree

• Court order for legal name change

3. Pay Any Applicable Fees

Depending on the nature of the change, Sun Country may charge a name change fee along with any applicable fare difference.

4. Confirmation

Once processed, you’ll receive a confirmation email with your updated itinerary and corrected name details.

Fees Associated with the Sun Country Name Change

The Sun Country name change fee varies based on:

• Type of ticket purchased (Basic, Standard, or Premium)

• How close to the departure date the request is made

• Whether the name correction is minor or a legal change

As of 2025, here’s a general breakdown (subject to change):

• Minor Corrections: Usually range between $25–$75

• Legal Name Changes: May cost $75–$150 depending on complexity

• Same-Day Corrections: Could incur expedited processing fees

Documents Required for a Legal Name Change with Sun Country

If your Sun Country name change request is due to legal reasons, you must provide supporting documents. These may include:

• Government-issued ID with updated name

• Legal affidavit or court documents

• Marriage license

• Divorce decree

These documents ensure the airline can validate your request and update your ticket legally and securely.

What Changes Are Not Allowed?

Sun Country Airlines does not allow ticket transfers to another individual. The Sun Country name change policy permits corrections or changes only when the traveler remains the same person. You cannot replace one traveler’s name with someone else’s to reuse the ticket.

Example:
You can correct "Micheal Johnson" to "Michael Johnson" if it’s your booking, but you cannot change it to "David Johnson" to transfer the ticket.

Tips to Avoid Name Change Issues

To minimize the chances of needing a Sun Country name change, follow these tips:

• Double-check spelling before confirming the booking.

• Match your name exactly with your government-issued ID.

• Avoid using nicknames or abbreviated names.

• Ensure middle names are included if they appear on your ID.

• Book through official channels to avoid third-party processing delays.

How Long Does the Sun Country Name Change Take?

The processing time for a Sun Country name change can range from a few hours to a few business days. Minor corrections are usually handled quicker than full legal name changes, which may require documentation review and verification.

To ensure you receive confirmation in time, it’s best to initiate the name change process at least 5–7 days before your scheduled departure.

Can I Change My Name Online on Sun Country’s Website?

Sun Country may allow minor name corrections online through your "Manage Booking" section. However, legal name changes or complex corrections usually require you to contact customer service directly.

If the system doesn’t allow your change online, don’t assume it’s not possible—reach out via phone or email to clarify your options.

Name Change for Group Bookings or Vacation Packages

If you booked a group ticket or a Sun Country vacation package, the name change policy may differ slightly. Group bookings may have more restrictive terms or require coordination with a group manager. Always check the terms specific to your package.

For group or third-party bookings, contact the original booking agency or the group travel desk at Sun Country for clarification.

Name Change at the Airport

Although it's not advisable to wait until the last minute, Sun Country name changes may be allowed at the airport in exceptional cases. You must visit the airline’s counter well before check-in closes and provide valid documents.

However, last-minute changes are subject to availability, higher fees, and possible denial. Always try to make your name correction in advance.

Refund Policy Related to Name Errors

Sun Country’s standard fare is non-refundable. If you booked a non-refundable ticket and your name is incorrect, a refund is unlikely. Instead, they allow you to pay a name change fee to update the ticket.

For refundable tickets, the airline might allow a cancellation and rebooking under the correct name, but fare differences will apply.

Sun Country Name Change for International Flights

If you’re traveling internationally with Sun Country Airlines, your name must match your passport exactly. Any discrepancy can result in denial of boarding or visa issues. International name changes may be more restricted, and additional documentation is often required.

For international travelers, always initiate your Sun Country name change request at least 7–10 days in advance.

Can I Change My Child’s Name on a Sun Country Ticket?

Yes, but the policy is similar to that of adults. You’ll need to provide:

• Child’s birth certificate

• Updated ID if applicable

• Legal guardianship or court documents in case of legal name change

Minors are not exempt from TSA regulations requiring names on tickets to match identification documents.

Customer Support and Assistance

If you're unsure about any aspect of the Sun Country name change process, it’s always best to speak with their support team. Their agents can help you:

• Verify if your name qualifies for a change

• Understand the fees and processing time

• Submit documents and track updates

Be prepared with your ticket number, date of birth, and travel itinerary when you call.

Final Thoughts on Sun Country Name Change

The Sun Country name change policy is clear yet strict. It allows flexibility for genuine mistakes and legal updates while protecting against fraud and ticket misuse. By understanding the rules and acting quickly, you can ensure that your booking reflects your correct name and avoid travel disruptions.

Whether it’s a simple typo or a significant life change, Sun Country provides reasonable options to correct your name. Always review your booking immediately after purchase and take action early if changes are needed.